Refund from supplier

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To create a cash receipt to record a payment from a supplier for returned products (or a partial return of money paid to a supplier due to a correction of a product or service price):

1. Do one of the following:
   • To generate a cash receipt based on a source document, select or open the source document. Then, click Generate > Cash receipt. For example, a source document can be a debit note.
   • To create a cash receipt from scratch, go to Cash management and under Cash-in-hand, click Cash receipts. Then, in the Cash receipts list, click Create.
2. Specify general details:
   • Set Operation to Refund from supplier.
   • Select Supplier that you receive payment from.
   • Fill in Amount to indicate the total payment amount.
     To enter the amount manually, first, click button (pencil icon will become green). To automatically calculate the amount as the Payment allocation tab is filled in, click button (pencil icon will become grey).
   • Fill in Cash account to indicate a company’s cash account for receiving the payment.
   • Fill in other fields as necessary.
3. On the Payment allocation tab, specify payment allocation details:
   • To automatically fill in the details, click Fill. This adds the source documents for refund. They can be your company's debit notes. The total amount of the added documents automatically replaces the amount specified in the cash receipt’s general details.
   • To add the details manually, click Add and fill in the details.
4. Optional: On the Additional information tab, specify additional information.
5. Click Post and close.

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