7.6. Video calls

Depending on the settings of the conversation service, users can make audio and video calls, provided that microphones and cameras are available.

Video calls are available if the following requirements are met:

1. The collaboration server allows making video calls.
2. Computers of the video call participants have microphones. If a video call participant has a camera, their video feed is displayed to the other participant.
3. Video calls are supported:
   • In thin and thick clients on Windows 7 and later.
   • In thin and thick clients on macOS.
   • If the client application is running on a remote desktop (RDP), ensure that the microphone and camera are available on the remote desktop of the computer where you are running the remote desktop connection.
   • In web client in the following browsers:
     • Google Chrome version 52 or later.
     • Mozilla Firefox.
     • Google Chrome supports video calls only when the infobase is accessed using a secure (HTTPS) protocol.