7.4.3. Context conversations
You can start a conversation related to a document, a list item, or another object. The conversation will be displayed in the form of that object. It will be available to all users that have the right to access the object. If a conversation is not displayed, to open the conversation, in the object form, click Conversation.
To start a context conversation:
- In the object form header, click Conversation.
- In Who should be notified field, select the user or users who will receive a notification about the message. To start searching for a user, type a part of the user name. In the pop-up list, click the user name.
Repeat this step for each user that you want to add. To delete a user from the list of the current message recipients press the middle mouse button on his name or X button.
If you select No notification, the message will be added to the conversation without notifying any users.
- Enter the message in the Message field and press Enter. To add an attachment to a message, click Attach file, select one or more files, and click Open. The size of each uploaded file and the total size of uploaded and received files can be limited on the collaboration system server. To remove an attachment from the message, press the X button near the attachment or the middle mouse button. You can attach an image from the clipboard (press Ctrl + V or Shift + Ins in the message input field). To change the Message field size, drag the separator between the field and the conversation messages list.
You can search the list of context conversation messages in the way similar to the search in noncontext conversations (see "List of noncontext conversation messages").
7.4.3.1. Context conversation specifics
Context conversations have the following distinguishing features:
- They are displayed in the form of the related infobase object (not in the Conversations form).
- They are public: all users with the right to view an infobase object can view and participate in the context conversation related to this object.
Each infobase object can have a single context conversation. Therefore, context conversations have no names (topics), and it is not necessary to create a context conversation or select it from a list.
7.4.3.2. "Conversation" command
To view a context conversation, in the object form, click Conversation:
Fig. 189. Conversation command in an object form
Command icon changes its color if there are new messages in the conversation.
Fig. 190. New messages in the context conversation icon.
This opens the context conversation panel. The panel displays the list of messages related to the object (if any). To close the context conversation panel, click Conversation again.
NOTE. Since each object can have a single context conversation, there is no need to set the topic of the context conversation, as well as to create or select the context conversation.
Fig. 191. A context conversation panel
7.4.3.3. Adding messages
To add a message to a context conversation:
- In the object form, click Conversation to open the context conversation panel (fig. 191).
- If you want to notify a user about the message, do one of the following:
- Type a part of the user name in Who to be notified field, and then, in the pop-up list, click the user name.
Fig. 192. Choosing a user to notify about the message
- To reply to the users listed in the message header (the author of the message and the users that receive notifications), in the upper right corner of the message, click Reply or Reply to all.
Fig. 193. Reply and Reply to all buttons
You can notify any number of users about the message. The names of users that will be notified about the message are listed above Who to be notified field. To delete a recipient of the message, press the middle mouse button on their name or the X button.
Fig. 194. Users to be notified about the message
- In the Message field, enter the message and click Send or press Enter. You can use emoticons in the message text. The built-in help includes the list of emoticons.
- The message will appear in the context conversation panel.
Fig. 195. A message in the context conversation panel
If you try to send a message without specifying the recipient, Who to be notified field will be activated automatically. When you select a recipient, the message text input field will be activated automatically.
The message author and the users to be notified are listed at the top of each message.
TIP. To insert a line break in a message, press Shift + Enter.
7.4.3.4. Searching conversations for messages
You can search the list of context conversation messages for a specific string or multiple strings in the way similar to the search in noncontext conversations (see section "Searching conversations for messages").
7.4.3.5. Notifications settings
If the user wishes to "keep up with" a context conversation, they can enable notifications of new messages in the conversations. To do it use More menu in the upper right corner of the conversation panel.
Fig. 196. Notifications of new messages addressed to the current user are enabled for the context conversation
The following modes are available:
- Notify of all new messages. Notifications of all new messages will be displayed on the user screen, in the notification list of the client application agent, and as push notifications in case the mobile version is used.
- Notify only of new messages addressed to me. Notifications will be sent only if the current user receives a message.
If the Do not disturb mode is enabled the notifications will not be displayed but will be saved in the Notification center.
7.4.3.6. Other actions
In the context conversation panel, you can do the following:
Action | Description |
View user details | Click a user name at the top of a message. |
Change my message text | Edit command in the message context menu |
Get a URL to a message | Right-click a message, and then select Get link... |
Make a video call | Click Video call or click a conversation participant and then, in the new window, click Video call. |
Close the context conversation panel | Click Conversation. |
Fig. 197. Actions in the context conversation panel
The message actions are the same as for context conversations. For more information, see "Other actions".