Sales order overview

A sales order is a document that a company issues to register a customer's order for goods or services.

A sales order is used in the following process:

Process Document purpose
Quote-to-cash Record a customer's order for goods or services.
Consignment sale process for consignee Record a customer's order for consigned goods.
Procure-to-pay Initiate procurement of goods ordered by a customer.
Production Initiate production of goods ordered by a customer.
Assembly Initiate assembly of goods ordered by a customer.
Disassembly Initiate disassembly of goods ordered by a customer.
Subcontracting services received Initiate subcontracted production of goods ordered by a customer.

In the sales order, you specify a customer, the goods or services the customer ordered, their price, and the agreed shipment date. If required, use the sales order to reserve goods for the customer and ensure they are available on the agreed shipment date. You can also specify the agreed payment terms and delivery terms.

While processing a sale, you can use a sales order as a base document for other documents such as goods issues and sales invoices.

1C:Drive stores all sales orders in the Sales orders list. To open it:

  1. Go to Sales.
  2. Under Sales, click Sales orders.

In this list, you can perform the following actions with sales orders:

For the detailed description of sales order fields, see Sales order fields.

To estimate a sales order profit, use the Profit estimation tool.

To analyze sales orders, use the following reports:

Report Description How to open
Order analysis Shows the shipment and payment details of a sales order, including the quantity of products ordered, shipped, and remaining to be shipped; the quantity of ordered products reserved in stock and allocated to purchase orders, production orders, or subcontractor orders issued for replenishment; and the amounts due and already paid for the ordered products. 1. Go to Sales.
2. Under Sales, click Sales orders.
3. In the Sales orders list, double-click a sales order line.
4. In the sales order link bar, click Order analysis.
Available stock For the products specified in a sales order, shows the quantity of items on hand, already reserved, and available for sale in all warehouses. 1. Go to Sales.
2. Under Sales, click Sales orders.
3. In the Sales orders list, double-click a sales order line.
4. In the sales order link bar, click Available stock.
Statement of account Shows the opening balance, debits and credits, and closing balance for a certain period by customer specified in the sales order. 1. Go to Sales.
2. Under Sales, click Sales orders.
3. In the Sales orders list, double-click a sales order line.
4. In the sales order link bar, click Statement of account.
Applied discounts Shows the details of discounts automatically applied to products in a sales order. The details include discount conditions and discount amounts. The report is available only if the Use automatic discounts checkbox is selected in Settings > Sales. 1. Go to Sales.
2. Under Sales, click Sales orders.
3. In the Sales orders list, double-click a sales order line.
4. In the sales order link bar, click Applied discounts.
Inventory demand Useful for analyzing sales orders with products that a company produces as a subcontractor using materials provided by a customer. Shows the materials to be provided by a customer, already provided by the customer, allocated to production orders, and reserved for production. This report is applicable if you use the old version of the subcontracting feature (the Engage subcontractors checkbox is available and selected in Settings > Production, under Subcontracting).. 1. Go to Sales.
2. Under Sales, click Sales orders.
3. In the Sales orders list, double-click a sales order line.
4. In the sales order link bar, click Inventory demand.
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