Payment from customer

To create a bank receipt to record a payment from a customer:

Do one of the following:
- To generate a bank receipt based on a source document, select or open the source document. Then, click Generate > Bank receipt. For example, a source document can be a sales invoice.
- To create a bank receipt from scratch, go to Cash management and under Bank, click Bank receipts. Then, in the Bank receipts list, click Create.
Specify general details:
- Set Operation to Payment from customer.
- Select Customer that the payment is received from.
- Fill in Amount to indicate the total payment amount.
  To enter the amount manually, first, click button (pencil icon will become green). To automatically calculate the amount as the Payment allocation tab is filled in, click button (pencil icon will become grey).
- Fill in Account to indicate a company’s bank account for receiving the payment.
- Fill in other fields as necessary.
On the Payment allocation tab, specify payment allocation details:
- To automatically fill in the details, click Fill. This adds unpaid documents with the total amount matching the total payment amount (that is specified in the bank receipt’s general details). The document with the earliest creation date is added first. If the total payment amount is greater than the total amount of all unpaid documents, a line with the advance payment is added. If the total payment amount is less than the amount of any unpaid document, only the document with the earliest creation date is added. Its amount is set to the total payment amount.
- To populate the details from a base document, click next to the Base document field. This option is applicable if you specified a base document in the general details.
- To populate the details from selected documents, click Select and select the documents. For details, see Populating payment allocation details from selected documents.
- To add the details manually, click Add and fill in the details.
Optional: On the Additional information tab, specify additional information.
Click Post and close.

Important! After you specify the Payment allocation details, the following link can be displayed at the bottom of the bank receipt:

Link	Description
In order to provide EPD, please issue the Credit note	A link for creating a credit note. This document is required for recording the early payment discount (EPD) and decreasing the accounts receivable. The link is shown if both of the following conditions are met: The Payment allocation details include a line with EPD filled in. The EPD method is Credit/debit note without VAT adjustment or Credit/debit note with VAT adjustment.

Populating payment allocation details from selected documents

You can select unpaid documents (such as a sales invoice) and populate their details to the bank receipt. To do this:

On the Payment allocation tab, click Select.
Do either of the following:
- To select documents manually, in the Unpaid documents section, double-click them. They are moved to the To be paid section.
  Note. If the received payment covers only a part of a document amount, select the document and click Input amount. Then double-click the document, edit the amount, and click OK.
- To select documents automatically, in the To be paid section, click Fill in.
  This adds unpaid documents with the total amount matching the total payment amount (that is specified in the bank receipt’s general details). The first added document has the earliest creation date. If the total payment amount is greater than the total amount of all unpaid documents, a line with the amount variance is added. If the total payment amount is less than the amount of any unpaid document, only the document with the earliest creation date is added. Its payment amount is set to the total payment amount.
Click OK.

The details from the To be paid section are populated to the Payment allocation tab. You can edit them.

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