Overview

Business hours

Premium subscription: as per individual agreement.

Advanced and NFR subscription: Mon–Fri 11:00 AM to 20:00 PM, Moscow Standard Time (MSK), UTC+3.

Community subscription: on a best-effort basis.

Holidays as per the Russian national calendar.

Supported languages

English, Russian, Spanish, Turkish, and Indonesian.

Contacts

Website: https://support.1ci.com/

Email: support@1ci.com

Telegram: http://t.me/tech_support_1Ci_bot

For 1C:Drive German, Polish, Turkish and other editions see 1C:Drive Editions Support Policy