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10.4.3. Actions when a license is not found
If no licenses are found during the search (described above), the following steps are to be performed:
- Designer, thin client,and thick client run the software license acquisition wizard.
- The web client generates an error message:
- License not found. No software protection key or electronic license found!
- License on 1C:Enterprise server is not found. No software protection key or electronic license found!
- If you refuse to acquire a software license, Designer, thin and thick clients also generate the above error messages.
- If you click Details in the error window, the Key search history window opens. This window provides information about where the license search was performed, the status of the search (successful or failed), and the reasons for the failed search. This log can make it easier to diagnose license issues.