10.3.6. Software license activation


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10.3.6.1. General rules

One of the protection system components is a software license for 1C:Enterprise. Software licenses can be activated by either of these utilities:

  1. License activation wizard. To start the wizard, open Designer and click Tools – License acquisition….
  2. ring utility. For more information about the utility, see article Ring utility.

When activating a license:

  • Select an action:
    • Acquire a license (choose the Acquire license option).
    • Upload license details file to acquire the license using an external storage device (choose the Specify license file received from the Licensing Center option).
  • If you want to acquire the license, specify the distribution package number and PIN code.
  • Click Advanced settings to specify additional parameters related to license activation:
    • To associate the license with 1C:Enterprise server, select the Install the license on the server check box and enter the 1C:Enterprise server access parameters into Server and Port fields. Choose this option when you associate the software license with 1C:Enterprise server using Designer on another computer. In this case, the file with the activated software license will always be placed in the profile directory of the user on whose behalf 1C:Enterprise server (usr1cv83 by default) is running on the computer where this 1C:Enterprise server is running.
    • To determine how the software license will be activated, select or clear the Automatic acquisition check box . If the check box is selected, the license will be activated automatically. If the check box is cleared, you will be prompted to select one of the following license activation methods: automatically, using an external storage device, or via telephone.
  • Select an operation with license:
    • First-time registration. Initial license acquisition.
    • Recovery. License reacquisition or update.
  • For first-time registration, enter the license owner's parameters. Then, select whether you want to bind the software license to a computer (description of this computer will be specified) or to an available HASP dongle (a list of available HASP dongles will be displayed).
  • For license recovery:
    • If key parameters of the computer associated with the license did not change, select the I am sure the key computer parameters have not been changed check box.
    • If key parameters of the computer associated with the license did change, clear the I am sure the key computer parameters have not been changed check box. Then, enter the extra (unused) kit PIN code in the Extra PIN field.
    • Check registration data of the license owner and select association with a computer or a HASP dongle.
  • The license is activated for all users on the computer. If the user on whose behalf the license is being activated cannot write to a directory that is available to all users, the application will notify you and prompt you to activate the license only for the current user.
  • To acquire a license on an external storage device:
    • Create a license request file.
    • Obtain a license from the Licensing Center.
  • When you obtain a license manually:
    • Read the digits that are displayed in the wizard window (48 digits) to the Licensing Center operator.
    • Enter the software license data read by the Licensing Center operator into the special field (120 digits).

When activating licenses, remember:

  • If the initial activation of the software license was carried out via the Internet or on an electronic media, the reactivation and renewal of the license is possible only via the Internet or on the electronic media.
  • If the initial activation of the software license was performed manually by phone, then reactivation and renewal of the license is possible only manually by phone.
  • If you want to activate an additional client software license on a computer, on which the software license is already activated, do so exactly as you did with the first software license on the this computer.
  • When you re-obtain or update a license, move the file with the current license (for this PIN code and serial number) to a directory that is not used by 1C:Enterprise to search for software licenses. Otherwise, the new (and already existing) license will be blacklisted and cannot be used.
  • If you are activating a server and a multi-user software license and it is possible to run Designer on a computer with the 1C:Enterprise server installed, then complete the activation of both licenses from the computer, on which the 1C:Enterprise server is located.
  • Network devices and external storage devices that are connected through the USB and IEEE 1394 interfaces are not considered during verifying the license file binding to this computer.

    However, while you obtain a media license, when requesting the Licensing Center to obtain a license and creating the license file by using a Licensing Center response, the computer settings must coincide with devices settings connected by USB and IEEE 1394. If this requirement is not met, you will receive an error message in the license acquisition dialog box when downloading a response file from the Licensing Center: Licensing Center response does not match the license or owner data you entered. Check the kit registration number, PIN code and license owner information. To complete the license activation in this case, return the computer configuration to the state when the license request file was generated, for example, insert the same external drive into the USB port, and then re-download the same Licensing Center response file. After that, the external drive can be removed.

    If you cannot restore your computer settings, you will need to re-obtain the license using an additional PIN code.

  • Before re-activating a license for a previously used PIN code or for a new PIN code from the same kit, ensure that there are no 1C:Enterprise applications in the local network that use a previously obtained license file with a PIN code from the same kit.

The activated software license file consists of two sections. The starting section stores parameters of the activated license and parameters of the associated object. This information is encrypted. The final section stores the same information in human-readable format. Parameters of the associated object can be displayed in shortened form. The human-readable information does not affect the license validity in any way. It can be edited freely.

Do not store one software license file at the same time in several different directories available to 1C:Enterprise applications. This may cause the license file to become unusable due to violation of the license agreement. In this event, a text description of license invalidation reason might be written to the beginning of the license file.

When you obtain a software license file automatically, this file is located:

  • For a computer with 1C:Enterprise server:
    • On Windows: in the %ALLUSERSPROFILE%\Application Data\1C\licenses (%ALLUSERSPROFILE%\1C\licenses for Windows Vista or later) directory of the user on whose behalf 1C:Enterprise server runs.
    • On Linux: in the /var/1C/licenses directory.
  • For the current computer: you will be prompted to specify the user(s) to whom the obtained license will be available:
    • If the current user is selected, the file will be placed in the directory:
      • On Windows: %USERPROFILE%\Local Settings\Application Data\1C\1cv8\conf (%LOCALAPPDATA%\1C\1cv8\conf for Windows Vista or later) of the user on whose behalf the license is being obtained.
      • On Linux: ~/.1cv8/conf (~ is the home directory of the user on whose behalf Designer is running).
    • If all users are selected, the file will be placed in the directory:
      • On Windows: %ALLUSERSPROFILE%\Application Data\1C\licenses (%ALLUSERSPROFILE%\1C\licenses for Windows Vista or later) data directory for all computer users.
      • On Linux: this option is not supported.

%ALLUSERSPROFILE%\Application Data\1C\licenses (%ALLUSERSPROFILE%\1C\licenses for Windows Vista and later) and /var/1C/licenses directories are created during the application installation to the computer (in the corresponding operating system). Consider the following features related to these directories:

  • On Windows: a user on whose behalf 1C:Enterprise server runs is granted write and read rights the created directory. The user is selected in the application installation window (see article Installing 1C:Enterprise server). If you do not select the Install 1C:Enterprise Server as a Windows service check box, the rights to the created directory are not assigned to anyone and they remain in the default option.
  • On Linux: the grp1cv8 group is created during the installation. The group must include all user accounts on whose behalf:
    • 1C:Enterprise server clusters run in daemon mode.
    • Client applications are started on this computer.

      Make sure that users of the grp1cv8 group have write access to software license files. Access rights to a directory with software licenses are assigned as follows:

    • Directory owner: root. Rights: read and write (rwx).
    • Owner group: grp1cv8. Rights: read and write (rwx).
    • Access rights of other users: read only (r-x).

10.3.6.2. Activation guidelines

It does not make sense to activate a multi-user software license on a client computer (in any infobase mode).

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