Clear cache of 1C:Enterprise infobases

Very often users get strange errors: one user's program works correctly, while another user's program works completely differently on another computer. Often after much investigation it turns out that the cause of such "glitches" in 1C:Enterprise is the cache.

Caching is the process of creating a buffer of frequently used and, as a rule, static information.  Caching is used to speed up the work of the program, in particular, in 1C configuration files are downloaded to the user's computer so as not to request them from the server at each access.

However, very often the 1C platform incorrectly handles configuration caching, and as a result we get inadequate behavior of the configuration.

The reasons for incorrect behavior can be different: dynamic configuration update, software or hardware failures.

To solve problems and "glitches" 1C usually helps to clear the cache of the platform 1C:Enterprise.

The first way is to clean the 1C cache manually. Find the directory where 1C temporary files are stored, you can see them in the settings menu in the list of the infobase. 

The cache folders are located at

C:\Documents and Settings\username\Application Data\1C\1Cv82\

*where username is the system user name, and the 1Cv82 folder may differ depending on the 1C platform version. Once in there, we find many (number of folders equals number of configurations) interesting folders.

All directories with long alpha-numeric names are the 1C database cache, they can be safely deleted. Before deleting, it is necessary to exit the infobase.

The second method is the ClearCache parameter, it is recommend using it if glitches due to temporary files appear all the time. However, this method reduces system performance. It is suitable only for thin client.

It is necessary to write the /ClearCache command in the additional startup parameters (in the list of bases, the Edit button, the last tab).