Printing credit notes

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You can generate a variety of print forms that can be used while processing a credit note. For example, you can print out a credit note or tax invoice based on the credit note and send it to a customer.

To generate a print form based on a credit note:

1. Go to Sales and under Return, click Credit notes.
2. In the Credit notes list, do one of the following:
   • To generate a print form based on a single credit note, select or double-click a credit note line.
   • To generate print forms of multiple credit notes at once, select their lines while holding down Ctrl or Shift.
3. Click Print and select a print form you need, one of the following:
   • Credit note. A credit note for a customer.
   • Goods received note. A document that confirms goods return from a customer to a company's warehouse. It lists the returned goods. You can generate a goods received note from a credit note that recorded goods return. This applies if the credit note is issued by a company with the accounting policy where the Credit note posts all entries, including inventory option is selected.
   • Tax invoice. A tax invoice that a company registered as a VAT taxpayer is required to issue to a customer.
     Note. This print form is available if the Registered for VAT checkbox is selected in a company’s accounting policy, on the Finance tab.

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