Sales return

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To create a goods receipt to record a return of sold products from a customer:

1. Do one of the following:
   • To generate a goods receipt based on a single sales invoice, select or open the document. Then click Generate > Goods receipt.
   • To generate a goods receipt based on multiple sales invoices, select them while holding down Shift or Ctrl. Then click Generate > Goods receipt.
   • To create a goods receipt from scratch, use either of the following options:
     • Go to Purchases and under Purchases, click Goods receipts. Then, in the Goods receipts list, click Create.
     • Go to Warehouse and under Warehouse, click Goods receipts. Then, in the Goods receipts list, click Create.
2. On the Products tab, specify products to return from a customer:
   • To fill in products automatically from the base document, click next to the Order field.
     This option is only available if you specified a base document in the general details.
   • To import product list from a spreadsheet file, click and follow the data import wizard instructions.
   • To select ordered products that you want to receive, click Select > Ordered products and then, in the Select ordered goods window, select the checkboxes for the goods you want to add and enter the quantities.
   • To add products manually, click Add and fill in product details.
   • To find products by barcode, click .
3. (Optional) On the Additional information tab, specify additional information.
4. Click Post and close.

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