Monitoring and changing direct debit mandate statuses

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To monitor a direct debit mandate status:

1. Go to Cash management.
2. Under Catalogs, click Direct debit mandates.
3. In the Direct debit mandates catalog, locate a direct debit mandate line and check its status in the Status column. The status can be one of the following:

   Status	Description
   Pending	Indicates that a direct debit mandate is not yet ready for use. For example, pending a customer's signature. A direct debit mandate with this status is not applicable to direct debits.
   Active	Indicates that a direct debit mandate is ready for use. It is applicable to direct debits within the mandate validity period.
   Closed	Indicates that a direct debit mandate is not applicable to direct debits any more, for example, after the last direct debit under a contract. Mandates with this status are unavailable for selection in direct debits.

When a direct debit mandate is ready for use, set its status to Active manually. For details, see Changing direct debit mandate status manually. After that, 1C:Drive automatically tracks and, if required, changes the mandate status depending on the direct debits you create based on the mandate. The following table describes the conditions and rules applied for automatic status change:

Conditions	Rule
The first direct debit is posted based on the mandate. In the direct debit, Seq. type is not shown.	The mandate status is changed to Closed. The mandate sequence type remains OOFF (once).
The direct debit, one out of the series, is posted based on the mandate. In the direct debit, Seq. type is Recurring.	The mandate status remains Active. The mandate sequence type remains RCUR (next).
The last direct debit is posted based on the mandate. In the direct debit, Seq. type is FINAL (final).	The mandate status is changed to Closed. The mandate sequence type is changed to FINAL (final).
In the posted direct debit, Seq. type is not shown. This direct debit is unposted.	The mandate status is changed to Active. The mandate sequence type remains OOFF (once).
In the posted direct debit, Seq. type is FINAL (final). This direct debit is unposted.	The mandate status is changed to Active. The mandate sequence type is changed to RCUR (next).

If required, you can manually change the mandate status set automatically.

Changing direct debit mandate status manually

When a mandate is already in use (its status is Active), 1C:Drive automatically tracks direct debits based on the mandate and changes the mandate status according to the predefined rules. However, you can change the mandate status manually at any moment. To do this:

1. Go to Cash management.
2. Under Catalogs, click Direct debit mandates.
3. In the Direct debit mandates catalog, double-click a direct debit mandate line.
4. In the displayed window, in the Status field, select a status.
5. Click Save and close.

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